Contact us
Got a question?
Our inbox is always open, whether you’re a user, creator, or just curious.
Frequently asked questions
Start free, go pro when you’re ready! no limits, no pressure.
Is Redline free?
Yes. You can browse live reports, view the map, and submit incidents for free. Premium unlocks instant reports, smart alerts, and additional features.
How are reports verified?
Reports are submitted by the community and ranked based on freshness, confirmations from other riders, and reliability. Outdated reports automatically expire.
Which cities are supported?
Redline is currently available in Vienna, Berlin, and Prague, with more cities coming soon.
What does Premium include?
Premium includes instant reports, nearby incident alerts, smart route planning, favorite lines, Live Activities, and advanced map filters.
Is my location private?
Yes. Your precise location is never shared with other users. Redline only uses the information needed to improve reports and provide relevant alerts.
